Everything you need to ensure your WordPress website continues to be well looked after and performing as it should.
At Grid24, we build well-constructed, optimised and efficient websites using tried-and-tested WordPress CMS and plugins to extend functionality.
However, web technology, browser software, WordPress and associated plugins are constantly evolving which means that all websites need to be regularly updated to continue to work efficiently and securely.
Fixes, Maintenance & More
With our plans*, you can request design and layout changes to your site or even brief artwork for print materials and we’ll offset the time against your pre-paid plan minutes.
SUPPORT LITE
Maintenance & Hosting Plan
£28 per month
- WordPress Updates
- Plugin Updates
- Complete Backup Twice a Year
- Backup Restorations
- Site Security SSL Certificate
- Phone/Email Tech Ad-Hoc Support (Charged @ £65/hr+VAT)
- Web Hosting
- Pay Annually - Save 15%
SUPPORT 40
Maintenance & Hosting Plan
£55 per month
- WordPress Updates
- Plugin Updates
- Daily Cloud Backup
- Backup Restorations
- Site Security SSL Certificate
- Uptime and Problem Monitoring
- Phone/Email Tech Support
- Web Hosting
- 1 Hour Custom Developmentper month
- Pay Annually - Save 15%
SUPPORT 80
Maintenance & Hosting Plan
£80 per month
- WordPress Updates
- Plugin Updates
- Daily Cloud Backup
- Backup Restorations
- Site Security SSL Certificate
- Uptime and Problem Monitoring
- Phone/Email Tech Support
- Web Hosting
- 2 Hours Custom Developmentper month
- Pay Annually - Save 15%
How it works
We provide support via Support Tickets, email or phone.
It’s so easy! You can submit requests via our online ticket system or, if your plan allows, by email or calling us on 01869 341091.
Your support time is measured per-minute which means if a task takes us three minutes, we only record three minutes off your allocated time for the month. This makes Grid24 Support great value for money and very efficient.
Grid24 is a full-service creative and marketing agency.
Whilst other WordPress maintenance providers only offer technical assistance, with Grid24, you can use your support time on our Support40, Support80 and Support120 plans across all the services we provide.
Grid24 is a full-service creative and marketing agency with many years experience creating campaigns for household names, so you’ll get the benefits of having our creative and marketing experts to call upon as-and-when needed. Click here to see more of our portfolio.
Get In Touch
Grid24 Support Plans are primarily designed to provide on-going maintenance and support for websites that we have built for our clients.
If you have an existing WordPress site that we didn’t build, but would like to talk to us about looking after it for you (or even recovering it if disaster has struck!), please get in touch using the form or the details below.